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Duty Manager |Fulltime | NH Atlanta Rotterdam
The location of NH Atlanta Rotterdam is appealing to our guests, the hotel is conveniently located in the middle of the Coolsingel in the heart of Rotterdam. Did you know our hotel is one of the few buildings which survived the bombings of World War II? Everything around us breathes Rotterdam; theatres, the Koopgoot and trendy restaurants and bars. Working in a metropole, the diversity of our guest and our multicultural team is why we love working in NH Atlanta Rotterdam. We regularly work together with our cluster hotel nhow Rotterdam. We offer our employees plenty of opportunities for development and advancement, both in the city but also outside the city of Rotterdam.
''We do everything together'' - Puck, Receptionist
What's in it for you?
- A year-end bonus for every employee with a maximum of 100% of your monthly gross salary;
- Refer-a-friend bonus of € 500,- gross;
- Welcome @ Work: dine, spend the night, and have breakfast in your own hotel;
- Spend the night in our hotels all over the world for €36,- or €72,- per night and enjoy a 30% discount in our restaurants/bars;
- Discounts up to 25% for your friends & family;
- Discounts in all kinds of (web) shops;
- Stay fit with our Company Fitness, Bicycle- and Sport Plan;
- From short (training) courses to internal trainings. In addition, when you are ready for the next step in your career, we offer plenty of internal career opportunities in The Netherlands and abroad;
- Salary depending on your knowledge and experience starts from €2.287 gross per month (based on a full-time contract);
- A new family.
What's in it for us?
- You are enthusiastic. You are service minded, not afraid to make decisions and you have an excellent command of the Dutch and English language. Both verbally and in writing;
- You keep your head cool in every situation and know how to prioritize;
- Being in contact with guests and staff gives you energy and you think in solutions instead of problems;
- You have experience at (middle) management level in a hotel.
What are you going to do?
The position of Duty Manager is one of the most varied positions in the hotel. You are involved in the day-to-day business in the broadest sense: you know what is going on, you take care of every guest needs and you know how to link the right people. You are the point of contact for guests and, if necessary, you deal with compliments, complaints and problems. In addition, you monitor the quality of our service, and are always striving for improvement. You contribute and implement fun, refreshing initiatives to reach this goal. You also decide on solutions for the most diverse bottlenecks. You help colleagues from different departments when needed and you proactively build a good relationship with new and returning guests, as well as colleagues. In other words, you are a true Jack of all trades.
Are you looking for a new challenge? Apply now!
Minor Hotels Europe & Americas is committed to an inclusive working environment in which everyone is valued and encouraged equally, therefor we warmly welcome people from all horizons & personal abilities.