Account Manager Belgium & Switzerland

We are looking for an experienced candidate in the hotel industry with a strong network and indepth understanding of the corporate & mice segments. You should possess strong commercial, communication and analytical skills which are needed to make smart business decisions in the execution of the commercial plan. You have a commercial and “business hunger” attitude and are able to persuade our clients to choose Minor Hotels. You find it important to work on a high service level, advise our clients, and provide them with a professional tailor-made proposal. You are an ambassador of Minor Hotels

Main Responsibilities

• You will manage a portfolio of business clients based in Belgium & (French speaking)Switzerland.
• Maximize revenue & profit opportunities through sales activities from the assigned accounts & hunting for new potential accounts - individually and as a teamwork.
• Account development: follow-up on client's "stay & spend" productions and take necessary actions to maintain / improve level of production - develop strategic account plans and plan active roll out.
• You will sell & promote the 8 brands of Minor Hotels to clients based in your region.
• Handle RFP's according to NH guidelines
• Grow & strengthen relationships with your clients (B-2-B) to become their consultant.
• Maintain good working relationship with hotels in BU and particularly in assigned geographical working area.
• Keep in close contact and liaise with other departments to develop accounts such as: Sales counter partners (based abroad), Global Sales, Group Sales Booking Offices, Revenue Managers and Marketing Dep.
• Responsible for maintaining a high-quality CRM-system for existing accounts and prospects.
• Attend fairs & various events to represent Minor hotels portfolio.