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Floor Supervisor Housekeeping | Fulltime | NH City Centre Amsterdam
Our hotel is centrally located in Amsterdam and is the perfect place for a visit to Amsterdam. The historical building of our hotel used to be the head office of the clothing company Gerzon. Some of the original details are still visible within the hotel. Due to the location, our hotel is a very dynamic place, there is always something to do, and no day is the same.
We have a diverse and multi-cultural team and most of our team members have been working for a long time in our hotel already, mainly due to the positive and friendly vibe in our team. We welcome everyone with open arms and offer plenty of possibilities to grow in our hotel and company.
"NH City Centre gave me loads of opportunities" – Joseph, Public Area Attendant
What's in it for you?
- Free online & offline training organized by our own University;
- End of year bonus (up to 100% of monthly gross salary) & refer-a-friend bonus (500 EUR);
- Employee rates differing from 36 euros in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops;
- Travel allowance of €0.23 per km, up to 30 km distance from work each way;
- Welcome @ Work; dine, spend the night, and have breakfast in your own hotel for 2;
- Team building events, trips and holiday parties;
- The opportunity to grow within our company worldwide;
- Salary based on your experiences, as per Horeca CLA scale 4, ranging between €2.252 – €2.617.
What's in it for us?
- You are always one step ahead, and you love to exceed the guests' expectations;
- You are a hard worker who is flexible in terms of working days;
- You have an eye for detail, and you see a challenge in every situation;
- You have a good speaking and reading command of English language;
- You must have worked in Housekeeping in hotel before. We will show you the rest;
- You enjoy working in a dynamic and multi-cultural team.
Key responsibilities
- Checking the rooms and public areas;
- Working closely with the Housekeeping team, sharing feedback, coaching and leading them;
- Training and developing the team of your housekeepers;
- On rotation, responsible for the opening and closing of the day;
- Co-responsible for keeping our quality scores at the highest level in all of our 650 rooms.
A day in the life of a Floor Supervisor Housekeeping (starting times may change, below is an example of how your day could look like)
08:45 After a cup of coffee or tea, you are ready to start your day at the Housekeeping Department.
09:00 You prepare the room lists for Room Attendants, so they know what needs to be done. You start making the first round on your floors, checking rooms, saying hello to your rooms team as well as the guests.
10:00 You attend the morning briefing with your fellow Supervisors. Time for another cup of coffee or tea.
11:00 Whilst checking the rooms, you also brief some Room Attendants with some last-minute changes regarding the rooms to be cleaned. One room wants an extra bed, another room stays a day longer, and a third room wants extra towels.
12:00 Enjoy your lunch with colleagues from other departments.
12:30 Still some rooms are pending to be checked and to see if they meet the quality standards we set.
15:30 You make sure everything is done and prepare the handover for the evening shift.
17:00 Time to go home!
Are you looking for a new challenge? Apply now!
Minor Hotels Europe & Americas is committed to an inclusive working environment in which everyone is valued and encouraged equally, therefor we warmly welcome people from all horizons & personal abilities.