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Receptionist ǀ NH Brussels Carrefour de l'Europe
You only have one chance to make a great first impression, right? How cool is it to be a part of that?
As a Day-/Night Receptionist, you ensure that all guests have a stunning first impression of our hotel. You welcome guests with a smile, make them feel at ease, and make sure they can come to you for all their questions. You are energetic, proactive, solution-oriented, and accurate, including in the field of administration and payments. You communicate efficiently with other departments, such as Housekeeping and F&B, so that guest expectations are exceeded. Where upselling is possible, you will identify opportunities from a commercial point of view and take targeted action. At the reception, you work in shifts, and you report to the Desk Managers/Assistant Front Office Manager of the Front Office team.
Who are you?
- You are energetic, a natural host, and love working with people.
- You have a genuine interest in people and cultures.
- You like to welcome our guests with a smile, and you excel at "multitasking".
- You see every situation as a challenge, and you have a good command of English and French and/or Dutch; another foreign language is an advantage.
- In addition, you are a real team player, and you are flexible in terms of working hours.
What do we offer?
In this position, you are working for NH Hotel Group, a professional international hotel chain with a dynamic and friendly vibe. We understand that people make the difference, and this is conveyed in our excellent working conditions:
- NH University: excellent training & (international) development opportunities.
- Excellent career opportunities: all employees of NH Hotel Group are given priority on internal vacancies worldwide!
- Explore the NH Hotel Group brands and enjoy our hotels worldwide with our special employee rate.
- Invite your friends and family for city trips to all our hotels worldwide and receive a 30% discount on our restaurants and bars! They can also book their next city trip with your Friends & Family code.
- We take care of your health and offer hospitalization insurance after 6 months of service.
- For the sake of the environment, public transports are entirely at our expense.
- Enjoy special discounts on a variety of (web) shops and leisure activities on our employee benefits portal.
Are you looking for a new challenge? Apply now!