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Operations Manager I nhow Amsterdam
Are you the new Operations Manager with a passion for the world of lifestyle hotels? Are you ready for the next step and join the vibrant atmospheres of nhow Amsterdam RAI, 'the culture's hub'?
social hub. design hotel. the place to be.
nhow Amsterdam RAI is a social and multicultural hub for globetrotters, business travelers, and Amsterdam locals. The iconic building, facing the various wind directions, symbolizes the melting pot of cultures the city of Amsterdam has always been and continues to be. The impressive 91-metre-tall building is in the Zuidas district, right next to the RAI Amsterdam Convention Centre, and is offering its guests a dynamic headquarters and home base.
For this iconic social hub, we are looking for an ambitious leader with vibrant personality and a genuine approach. The scope of your responsibility will be the operational departments of this modern, life-style property with 650-bedrooms. These consist of: 1) the Front Office, including the Reception, Duty Management, and the Guest Relations with 40 team members; 2) the Housekeeping team with around 80 team members; 3) the Food & Beverage outlets with around 80 team members.
What are you going to do?
You will be responsible for overseeing, supervising, and directing all operational departments together with the hotel director. Furthermore, you will be in charge for short- & long-term planning and professional management of all operations in the front and back of the hotel. As Operations Manager of nhow Amsterdam RAI, you develop, control budgets and objectives. You implement and maintain the brand standards and procedures. In addition, you hire, train, coach, and empower your team with high standards of quality and service. You report directly to the Hotel Director.
What's in it for us?
- You have led one or more hotel departments in a large property OR you have been Operations Manager in a smaller property. All these properties need to be ideally full-service hotels in 4- or 5-star level;
- You have experience leading complex and profitable Food & Beverage operation;
- You have a pro-active, solution-driven attitude and making fast-decisions comes naturally to you;
- You have a proven track of delivering the balance between commercial results, great guest experience, and developing your teams;
- You are a mature leader, listener and equally ambitious and driven to get the job done through your team;
- You feel comfortable working in a modern life-style hotel and with adopting the informal culture;
- You are proficient in English. Dutch and any additional languages are welcome.
What's in it for you?
- Free online & offline training organized by our own University;
- End of year bonus (up to 100% of monthly gross salary) & refer-a-friend bonus (500 EUR);
- Employee rates differing from 36 euros in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops;
- Travel allowance of €0.23 per km, up to 30 km distance from work each way;
- Welcome @ Work; dine, spend the night, and have breakfast in your own hotel for 2;
- Team building events, trips and holiday parties;
- The opportunity to grow within our company worldwide;
- Salary based on your experiences and above the salary scale of the Horeca CLA.
Are you looking for a new challenge? Apply n(h)ow!
NH Hotel Group, by Minor Hotels is committed to an inclusive working environment in which everyone is valued and encouraged equally, therefor we warmly welcome people from all horizons & personal abilities.