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Food & Beverage Supervisor | Fulltime | NH Capelle
In NH Capelle most of our guests stay for business reasons. In the weekends we welcome mostly leisure guests. We have 105 guest rooms, and we accommodate meeting and events up to 250 guests. In addition, our guests can enjoy a perfect meal on our terrace or in the restaurant. This versatility results in a team who understand flexibility like no other. We are one team, and we help each other wherever we can. We are welcoming a lot of returning guests and our aim is to makes sure our guests feel at home. And to do so, we are more than happy to go the extra mile.
''Our aim is to make the guests feel like it's their second home. We provide hospitality with love, care and excellent service to our guests!'' - Nazhira, Receptionist
What will we offer you?
- Free online & offline training organized by our own University.
- End of year bonus (up to 100% of monthly gross salary) & refer-a-friend bonus (500 EUR).
- Employee rates differing from 36 euros in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops.
- Team building events, trips and holiday parties.
- The opportunity to grow within our company worldwide.
- Salary based on your experiences starting from Horeca CLA scale 4.
What’s in it for us?
- Helping guests puts a big smile on your face. The ‘always a pleasure’ mentality is second nature for you, and you are happy go the extra mile for our guests;
- You are a hard worker who has an eye for details, and you see a challenge in every situation;
- You have strong communication and organizational skills and have a good command of the Dutch and English language;
- You love to share your passion and in-depth knowledge of food and beverage with both guests and colleagues;
- You are a natural leader, and you have experience in leading a team of restaurant- and/or hospitality employees.
A day in the life of a Food and Beverage Supervisor
14:45 With a cup of coffee you prepare your shift and together with the morning supervisor you discuss the important things of the day.
15:15 After the handover you go through the day with the (Assistant) Food and Beverage Manager and discuss any specifics.
16:00 You check whether the preparatory work is going as instructed in all the outlets and assist where necessary.
17:30 After dinner with your colleagues, you ensure all outlets are ready for the evening rush and discuss any specifics with the kitchen, if needed.
18:15 Before the dinner rush starts, you support your colleague in setting up the meeting and event rooms for the following day.
19:30 During the peak hours in the outlets, you keep your cool and ensure all guests have an unforgettable experience and help the team achieving their goals where necessary.
20:15 You communicate with your colleagues from the Front Office/Duty Management whether they can assist with room service.
22:00 The majority of the guests have left the outlets and together with your team you discuss the planning for all the closing task and assist where necessary.
23:30 After sending the handover, you enjoy a well-deserved closing drink with your team and thank them again for all their efforts this evening.
Are you the one we are looking for? Apply now!