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Assistant Front Office Manager | Fulltime | Tivoli Doelen Amsterdam
Tivoli Doelen Amsterdam hotel is one of Amsterdam's oldest and finest five-star hotels. This beautiful building dates back to the 17th century and is located on the banks of the Amstel River, in the historic heart of Amsterdam. It won't surprise you that over three centuries, it has hosted royal and legendary guests, from Queen Victoria to the Beatles. Rembrandt's 'Night Watch' was painted to display within its walls. Our hotel is monumental and offers a classic contemporary look. The tram and metro stop Rokin is around the corner, as is Rembrandtplein. We work in a small team and know each other well. We have a lot of personal contact with our guests and because of our small size we help each other in all departments to achieve that 'extraordinary' guest experience.
"I am proud to be part of the 140-year history of Tivoli Doelen" – John, Receptionist
What’s in it for you?
- Free online & offline training organized by our own University.
- End of year bonus (up to 100% of monthly gross salary) & refer-a-friend bonus (500 EUR).
- Employee rates differing from 36 euros in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops.
- Team building events, trips and holiday parties.
- The opportunity to grow within our company worldwide.
What’s in it for us?
- Your goal is to give every guest an "Extraordinary" experience;
- You are always one step ahead, and you love to exceed the guests expectations. No is not an option for you;
- You are a ‘Natural Host’ and have some years’ experience as Desk Manager/Shift Leader/Supervisor. Do you have experience in a 5* hotel? Awesome!;
- You are an energetic person and you are a coach to your team;
- You enjoy variety in your work and working hours and working in a team gives you energy;
- You have a good command of the English language; Dutch is an advantage. You know your way with figures. You are flexible and you do not back away for a challenge (or two).
What will you do?
In this position you are responsible for the operational management of the Front Office Team and you manage Desk Managers and Receptionists. You report directly to the Front Office Manager. You ensure good communication within your own department, as well as with the other departments; together you are stronger. You are jointly responsible for making the rosters and the administrative tasks of the Front Office department. You lead your department with positive energy every day and you enjoy coaching your team members.
Are you the one we are looking for? Apply now!
Minor Hotels Europe & Americas is committed to an inclusive working environment in which everyone is valued and encouraged equally, therefor we warmly welcome people from all horizons & personal abilities.