Start your career here
Guest Relations Manager - nhow Rotterdam
The latest & greatest in urban culture
nhow Rotterdam. Surround yourself with the best in urban art, architecture, design, fashion, photography, and food from the city of cool Rotterdam. And enjoy the best view in town while you're at it. Don't just visit the city, become part of it!
For this lifestyle hotel situated in the hotspot of Rotterdam, we are looking for an enthusiastic Guest Relations Manager with a magnetic personality who is ready to take part in a dynamic design hotel.
"Despite the large size of our hotel, and the fact we have some of the biggest events and experiences, working here feels like being part of a small family. ". - Linn, Management Assistant
What will we offer you?
- Free online & offline training organized by our own University.
- End of year bonus (up to 100% of monthly gross salary) refer-a-friend bonus (500 EUR).
- Employee rates differing from 36 euros in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops.
- Team building events, trips and holiday parties.
- The opportunity to grow within our company worldwide.
- Salary based on your experiences starting from Horeca CLA scale 6.
What’s in it for us?
- You have at least 2 years of relevant (international) work experience in a similar position,
- You have a positive mind set and strong communication skills,
- It is your mission to create astounding experiences for our guests,
- You are an authentic leader,
- Hospitality runs through your veins,
- You love to share your enthusiasm with guests and colleagues,
- You are fluent in English.
What are you going to do?
- You will lead the Guest Relations team,
- You will be the heart of everything guest related,
- You are, together with your team, responsible for a unique guest experience before, during and after their stay, your site inspections are the deciding factor!
- You ensure unique guest experiences for our (VIP) guests,
- You coach your team to the next level,
- You make sure your team is up to date about everything happening in and around nhow Amsterdam RAI,
- You enhance and maintain the Quality Standards
- You are part of the Management team of the nhow Rotterdam,
- You can identify potential sales opportunities with your team.
Are you the one we are looking for? Apply now!
Minor Hotels Europe & Americas is committed to an inclusive working environment in which everyone is valued and encouraged equally, therefor we warmly welcome people from all horizons & personal abilities.