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Intern Guest Relations| NH City Centre Amsterdam
Our hotel is centrally located in Amsterdam and is the perfect place for a visit to Amsterdam. The historical building of our hotel used to be the head office of the clothing company Gerzon. Some of the original details are still visible within the hotel. Due to the location, our hotel is a very dynamic place, there is always something to do, and no day is the same.
We have a diverse and multi-cultural team and most of our team members have been working for a long time in our hotel already, mainly due to the positive and friendly vibe in our team. We welcome everyone with open arms and offer plenty of possibilities to grow in our hotel and company.
What will we offer you?
- A compensation of € 750 gross per month for all your hard work.
- Free online & offline training organized by our own University.
- Employee rates differing from 36 euros in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops.
- Team building events, trips and holiday parties.
- The opportunity to grow within our company worldwide.
What's in it for us?
- You have charisma, guests approach you easily and vice versa.
- You are creative and have an eye for detail.
- Going the extra mile makes you happy.
- You are confident; there is no complaint that you cannot resolve.
- Helping guests is you second nature and you know all the in and outs of the city.
You are the person we are looking for!
What are you going to do?
This is the most all-round internship out there, you are everywhere, and you know everyone, both guests and colleagues. You are the point of contact for our guests, in particular our VIP guests, and for contact persons from events as well. You are the vital link between the different departments, and you are always looking for special ways to surprise our guests.
You come up with new and creative ideas and you inspire your colleagues to contribute to them as well. In addition, you ensure that work processes are improved, that all areas are neat and tidy and that we continue to provide guests with a "nhow" experience in a unique way. Furthermore, you give tours of the hotels for potential new guests, resolve complaints and you share your knowledge about the hotel and city.
Minor Hotels Europe & Americas is committed to an inclusive working environment in which everyone is valued and encouraged equally, therefor we warmly welcome people from all horizons & personal abilities.