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Inhouse Sales Executive, NH Collection Helsinki Grand Hansa
NH Collection Helsinki Grand Hansa debuting Minor Hotels in Finland and the second property of the group in the Nordics. The five-star hotel brings together premium facilities, inspiring design and personalized service as part of the upper-upscale NH Collection brand. Our success-driven team is looking for:
Inhouse Sales Executive, Full-time 112,5h/3vk
At Minor Hotels, success is built by our people. We believe in working together to deliver exceptional experiences for our guests every day. Outstanding customer service is at the heart of our values. Are you always one step ahead and love to exceed our guests’ expectations?
Role:
You will be taking care of incoming reservation requests and guide them through the sales pipeline. In this role you will be able to deliver extraordinary customer experience and give the important first impression of our hotel. As a reservations agent you will be responsible for handling room and group bookings and meeting & events requests. You will be also working closely with our Sales Director, Sales Manager, Front Office staff and Restaurant Manager as well as our global Minor colleagues and support teams. Your office will be located at the hotel.
Who are you?
You have gathered experience from similar roles
Experienced in handling hotel room bookings or meeting &events bookings, preferably within the premium segment
As a colleague you are an energetic and efficient person, you are a problem solver by heart
You have excellent communication and organizational skills, especially in this role for both internal and external purposes
Fluent in Finnish and English, written and spoken
You will succeed in this role if:
You are a team player, and you fuel your energy by being a valuable member of our sales team and you enjoy working together closely
Want to be incorporated to our entire hotel team, you feel that social cohesion to be an important part of your values
You take pride in your own success and the success of your team, by doing your best you contribute to the success of your colleagues and the the hotel overall
You possess a big desire to get to know our people - your colleagues
In this role you should have resilience and tolerance to changing scenarios and rapid pace
What do we offer?
You will be working for Minor Hotels, an international hotel chain with a dynamic and friendly atmosphere. We truly believe that people make the difference, and we can only succeed working as a team and by taking care of each other. We are offering you:
Supporting team with leaders who will help you to grow and develop your skills
NH University: excellent training & (international) development opportunities
Excellent career opportunities: all employees of Minor Hotels are given priority on internal vacancies worldwide!
Explore the Minor brands and enjoy our hotels world-wide with our special employee rate
Generous employee benefits and discounts, e.g. restaurant discounts and sports & culture benefit
Please apply before the application deadline 6.1.2025. You can send your CV and application in Finnish or in English.
Please reach out to us if you have any questions:
30.12.2024 12:00-14:00 Camilla Fohlin-Westerholm, Sales Manager, +358 50 569 2926
27.12.2024 13.00-14.00 or 31.12.2024 10:00-12:00 Saara Alanko, HR Manager, +358 50 466 8949
About NH Collection Helsinki Grand Hansa:
NH Collection Helsinki Grand Hansa is a high-end hotel that combines historical settings with modern hospitality. Located in the most central spot in Helsinki, between the railway station and busiest shopping street, the hotel features 224 stylish rooms. The Hansa Café Bar & Brasserie, serving as a meeting point for locals and travelers from breakfast to nightcap, and the hotel's versatile meeting and event spaces provide the perfect venue for unforgettable occasions. The Kupoli bar, offering breathtaking views and the city’s best cocktails, along with natural spa and sauna experiences at exclusive Usva spa. NH Collection Helsinki Grand Hansa is part of global Minor Hotels.