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Floor Supervisor Housekeeping | Fulltime | NH Collection Amsterdam Barbizon Palace
Opposite Amsterdam Central Station, the NH Collection Amsterdam Barbizon Palace hotel is right in the center of Amsterdam. The building itself is a highlight too, with beautiful architecture, and 268 bedrooms spread across over 19 buildings from the 17th-century houses. Our five-star hotel has all possible facilities under one roof. A real showpiece is our fine dining restaurant, Vermeer. It's one of 2 places you can dine, plus there's our exquisite Bottles & Jars Bar in addition to various meeting and event facilities such as the monumental 15th-century chapel Olofskapel. We see ourselves as a real learning company with a passionate team, who is happy to pass on their knowledge of hospitality and sense of luxury to new colleagues. We are always looking for colleagues who want to be part of our family and are ready for a "new" beginning at the "oldest" location in Amsterdam!
''A pleasant working environment is important in our hotel. At NH Collection Barbizon Palace you work together with the team to make sure the guest has an extraordinary stay. Teamwork makes the dream work." - Lara, Food and Beverage Employee
What will we offer you?
- Free online & offline training organized by our own University.
- End of year bonus (up to 100% of monthly gross salary) & refer-a-friend bonus (500 EUR).
- Employee rates differing from 36 euros in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops.
- Team building events, trips and holiday parties.
- The opportunity to grow within our company worldwide.
- Salary based on your experiences starting from Horeca CLA scale 4.
What’s in it for us?
- Your goal is to give every guest an “Extraordinary” experience;
- You are always one step ahead, and you love to exceed the guests' expectations. No is not an option for you;
- You are a hard worker who is flexible in terms of working days, you have an eye for detail, and you see a challenge in every situation;
- You fluently speak and write English; a second language is an advantage;
- You have experience in leading a team in the housekeeping department;
- You like to exceed guests’ expectations and you have a positive attitude.
A day in the life of a Floor Supervisor
06:45 After a cup of coffee or tea, you are ready to start your day at the Housekeeping Department.
07:00 You prepare the room lists for the Room Attendants, so they know what needs to be done.
08:00 The first Room Attendants arrive and once the team is complete you do the briefing including all details of the day. Once everyone is good to go, you walk around the hotel to check if there are any other details that need to be taken care of, and to keep an eye on your team.
10:00 Time for a short break with the team.
11:00 Whilst checking the rooms, you also brief some Room Attendants with some last-minute changes regarding the rooms to be cleaned. One room wants an extra bed, another room stays a day longer, and a third room wants extra towels.
12:00 Enjoy your lunch with colleagues from other departments.
12:30 Still some rooms are pending to be checked and to see if they meet the quality standards we set.
14:30 You make sure everything is done and prepare the handover for the evening shift.
15:00 Time to go home!
Are you the one we are looking for? Apply now!
Minor Hotels is committed to an inclusive working environment in which everyone is valued and encouraged equally, therefor we warmly welcome people from all horizons & personal abilities.